Privacy Policy

1. Information Collected

The Service may collect the following information:

• Email address, user name, and profile image.
• Photos, text, location data, dates, and other metadata posted to the Service.
• Device information (operating system, device model, language settings, identifiers, etc.).
• Usage information (access logs, operation logs, crash reports, etc.).

2. Purpose of Use

Collected information is used for the following purposes:

• Providing, maintaining, and improving the Service.
• User authentication.
• Responding to inquiries.
• Responding to violations of the Terms of Service.
• Sending notices and notifications related to the Service.
• Analyzing usage and creating statistical data.

3. Disclosure to Third Parties

The Provider does not disclose collected personal information to third parties except in the following cases:

• When the User has consented.
• When required by law.
• When necessary to protect the life, body, or property of a person.
• When entrusting handling to subcontractors (such as cloud service providers) to the extent necessary to operate the Service.

4. Subcontractors and External Services

The Service uses the following external services for its operation. The privacy policies of these providers may apply.

• Amazon Web Services, Inc. (data storage, authentication, delivery)
• Google LLC (crash reporting, analytics, etc.)
• Apple Inc. and Google LLC (application distribution platforms)

5. Safety Management

The Provider implements reasonable safety measures, including communication encryption, access control, and password hashing, to prevent leakage, loss, or damage of collected information.

6. Retention Period

Collected information is appropriately stored for the period necessary to achieve the purpose of use, or for the period required by law.

If a User stops using the Service due to a usage restriction, deregistration, withdrawal, or similar event, the Provider will, in accordance with its policies, delete or anonymize the User's related data after a defined period. However, information subject to legal retention obligations, as well as information necessary to prevent or investigate abuse, may be retained to the extent necessary.

7. Disclosure, Correction, and Deletion Requests

Users may request disclosure, correction, addition, deletion, or suspension of use of their personal information by contacting the inquiry desk listed at the end of this Policy.

8. Location Information

The Service may collect location information for purposes such as recording collection spots. Collection of location information requires the User’s consent through device or OS permissions. Users may stop providing location information at any time from device or app settings.

9. Push Notifications

The Provider may use push notifications to deliver service announcements and notifications configured by the User. Push notifications can be stopped at any time from device or app settings.

10. Use by Minors

Minors should use the Service only with the consent of a parent or guardian.

11. Changes to This Policy

The Provider may revise this Policy as necessary. Significant changes will be notified through announcements within the Service or on the website, or by other appropriate means.

12. Contact

For inquiries regarding this Policy, please contact:

• Email: contact@cobolabo.jp
• Hours: 24 hours (replies within 2 business days as a guideline)